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Coronavirus Updates

In line with the Government’s latest advice to the public, Norwich Theatre Royal, Playhouse and Stage Two will remain closed until further notice. Our Box Office phone service will remain open from 9.30am-6pm Monday-Friday while online booking continues as normal.

We are currently working with a large number of promoters and producers to reschedule as many events as possible to future dates. Please do not contact our Box Office or Social Media team in relation to specific shows, if the event you have booked tickets for is not listed below it means we are still trying to re-schedule it. All ticket holders will be contacted directly either by phone or email to let them know if the show/event they booked has been re-scheduled or cancelled.

Apologies for the inconvenience and thank you for your understanding and patience.

 


Here you will find all the latest updates on shows affected by the Coronavirus crisis.

**Update as of 26/03**

Norwich Theatre Royal

Tenebrae Choir (7 Apr) – rescheduled to Sun 9 Aug 2020
Michala Jane School of Dance (10 Apr) – rescheduled to Sat 29 Aug 2020
Peppa Pig (11 & 12 Apr) – rescheduled to Sat 1 & Sun 2 Aug 2020
A Beautiful Noise (28 Apr) – rescheduled Tue 25 Aug 2020
Banff Film Festival (26 May) – rescheduled to Fri 30 Oct 2020
Rumours of Fleetwood Mac (7 Jun) – rescheduled to Thu 6 Aug 2020

 


List of rescheduled or cancelled shows so far

Norwich Theatre Royal

West Side Story – Postponed to 2021
Stella School of Dance (24 May) – Cancelled
Holes (15-18 Apr) – Cancelled
Northern Ballet‘s Little Red Riding Hood (27 Apr) – Cancelled
Welsh National Opera: The Marriage of Figaro (30 Apr-2 May) – Cancelled
The Guilty Feminist: Live with Deborah Frances-White (11 May) – Cancelled
The Birthday Party (12-16 May) – Cancelled
Breakin’ Convention (29-30 May) – Cancelled
Sheila‘s Island (9-13 Jun) – Cancelled
Tim Vine is Plastic Elvis (17 Jun) – Rescheduled to 01 Nov 2020

Norwich Theatre Playhouse

Vikki Stone: Song Bird (18 Mar)- Cancelled
Stephen Bailey: Can’t Be Bothered (19 Mar) – Cancelled
Juliet & Romeo (20 Mar) – Cancelled
Ruby Wax – Rescheduled to 23-27 Aug 2020
Round The Horne (25 Mar) – rescheduled to Tue 1 Sep 2020
The Cavern Beatles (3 Apr) – Rescheduled to Mon 28 Sep 2020
The Amazing Bubble Man (4 Apr) – Rescheduled to Sat 3 Apr 2021
Ben Hart (6 Apr) – Rescheduled to Mon 7 Sep 2020
Matt Parker (7 Apr) – Rescheduled to Tue 15 Sep 2020
Iain Stirling (8&9 Apr) – Rescheduled to Thu 1 & Fri 2 April 2021
Mark Thomas (28 Mar)– Rescheduled to Thu 3 Sep 2020
Dead Good (1 Apr) – Cancelled
Siobhan Phillips: Live and Unhinged (2 Apr) – Cancelled
Andy Zaltzman: The Bugle Live (4 Apr) – Cancelled
National Theatre Connections (27 Apr-1 May) – Cancelled

For rescheduled performances, customers’ original tickets will be valid for the re-arranged date and ticket holders will receive an email confirmation in due course. For cancelled performances, our Box Office team will get in touch with all ticket holders to arrange a refund or a credit note.

As our teams are now migrating to remote working, our Box Office phone service will be available from 9.30am-6pm Monday-Friday while online booking continues as normal. With immediate effect all tickets will automatically be print-at-home e-tickets. For customers who are not able to print-at home, the e-ticket will also be available via mobile phone. If neither options are available to you, please book tickets via our Box Office phone service and they will post paper tickets to you.



Take Part courses and activities up to July 2020

Creative Matters: Loss and Bereavement is postponed until further notice. We thank our partners Rosedale Funeral Home for their support with this decision.

All Take Part courses and activities up to July 2020 have been postponed or cancelled, with the following courses and shows affected:
Modern Musical Theatre – West Side Story | Modern Musical Theatre – Juniors | Young Actors classes – Introductory, Juniors 1, 2 & 3 | Young Actors Seniors 1 – Brainstorm and Lord of the Flies casts | Young Actors Seniors 2 – Romeo and Juliet cast | The Empirical Company & Actors Lab – Greenhouse | Ensemble and Airborne courses | The Actors Course |Trinity Exams for the January to March 2020 term

Wherever possible, participants are being offered the chance to return for the September term to complete their shows and have their term fees carried over, or refunds will be offered.

The following courses due to start during April – June 2020 Term have been postponed and will now take place in September 2020:
Backstage Design | Introduction to Scriptwriting | Introduction to Acting | Trinity Exams | Silver Stage Course | Explorers and Creators Little People Drama Workshops | Community Choir | Silver Swans (New Starters) | Silver Swans (Improvers)

All participants will be contacted directly with full details. For more information, please click here

 


 

Update 17/03/2020

In light of the advice to the public issued by the government on Monday 16th March it is with regret that I announce that planned performances at Theatre Royal, Playhouse and Stage Two will not take place until further notice.

Learning & Participation activities will take place as usual for now though please check our website and social media for updates. Participants will be directly informed of any changes if necessary.

Following discussion with our staff teams, and with their support and agreement, Prelude at Theatre Royal will open for day service only and Playhouse Bar will open as usual all day until further notice.

Whilst we will absolutely support the Government’s new advice around social distancing, I ask our customers and visitors to understand that this new advice was delivered to us at the same time as it was announced publicly yesterday, was not accompanied by any specific and more detailed instructions and is without precedent. We are working through the significant consequences and outcomes of this for our staff and customers as quickly as we can and we will keep you updated through our website and social media.

I would ask that customers do not contact our Box Office in relation to shows not taking place. We are currently working with a large number of promoters and producers to explore all options and we will be in touch with you as soon as we are able.

Thank you in advance for your patience as this could take some weeks as we also, at the same time, look to abide by the Governments guidance to us as an employer which will mean running a skeleton and dispersed Box Office team shortly.

I believe that times of crisis can make us stronger in the end if we all look after each other. I am making a commitment to looking after our customers once we have a plan for the performances that are not going ahead and would ask that our customers help me to look after our staff by being patient until we make contact.

Many thanks for your understanding.

Stephen Crocker
Chief Executive
Norwich Theatre