Commercial & Visitor Services
Hospitality Assistant
Hospitality Assistants ensure excellent customer service in all our Commercial areas. Working across our Bars, Restaurant, Café and Events, the role delivers a first class experience in all our Commercial activities in our three Buildings.
About you
You will have recent relevant experience in a busy Hospitality or leisure environment, ideally with experience of working in a Restaurant and bar environment.
You will also have excellent communication skills, in order to provide great customer service and to work well with colleagues.
Candidates will have the ability to cope well under pressure, in a calm and efficient manner to set deadlines.
Earnings: £ 12.60 per hour
Visitor Services Supervisor Zero Hours
Supporting the Visitor Services Duty Management Team, the Visitor Services Supervisors play a crucial role in ensuring that all our visitors to Norwich Theatre Royal, Norwich Playhouse and Stage Two receive a friendly, informed welcome and have a brilliant experience whilst they are with us. Covering both front and back of House areas, the Visitor Services Supervisor work with the Duty Manager to help ensure the safety and security of all public, visitors and staff, from opening the buildings to the final close and locking up.
Main Purpose of the Role
- To support the duty management team in safety, security and comfort of all Visitors across our 3 venues including both front and back of house areas alongside stage door welcome and emergency evacuation of the premises when necessary
- To work with the duty management team in creating a first class Visitor welcome, ensuring visitor expectations, and Norwich Theatre, expectations are met, giving a memorable and magical experience
- To be a member of staff on duty during performances and be responsible for the management of our volunteers
Earnings: £13.95 per hour