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Booking information

How to book

Booking online is the quickest and easiest route to booking your tickets. However, you can also book your tickets by phone or in person at our Box Office, which is situated in the foyer.

Do you have a question about making a booking for a show at Norwich Theatre Venue’s?

Here are the answers to some of our most frequently asked questions

Unsure of what your rights are once you’ve purchased a ticket? Check out our full terms and conditions for more information.

Terms and conditions


During our period of temporary closure our Box Office is open for phone bookings Mon – Fri 10am to 6pm.


Book now and pay later! Save up to 25% when you book 20 or more tickets on selected performances. We can reserve your tickets for up to two months, call the Box Office on 01603 630 000 for more details.

Why not add to your experience by booking a meal in our restaurant or pre-ordering your drinks and ice creams. Whether it’s a birthday, a work do, a special occasion or just a big night out, we want to make sure you and your group have the best time with us.

Backstage tours

Head behind the scenes of Norwich Theatre with our backstage tours, you can choose between general, technical & historical tours for an unforgettable experience. For more information and to book, call 01603 630 000 or email .

Get Together Group

If you are on your own and looking for friendly and like-minded people to attend the performance with, why not join our Get Together Group. The group meets at selected midweek matinees in the Circle Lounge. A member of staff or volunteer is always on hand to make introductions, and an area of seating is reserved for your comfort. Sponsored by Steeles Law Solicitors.  For more information and to book, call our Groups Coordinator on 01603 630 000 or email

Gift vouchers

Gift vouchers can be purchased online or through our Box Office and may be redeemed for all shows, interval drinks, workshops, tours, memberships and dining in Prelude at the Theatre Royal.

Find out more