Skip to main content

Booking information

How to book

Booking online is the quickest and easiest route to booking your tickets. However, you can also book your tickets by phone or in person at our Box Office, which is situated in the foyer.

Do you have a question about making a booking for a show at Norwich Theatre Venue’s?

Here are the answers to some of our most frequently asked questions

Unsure of what your rights are once you’ve purchased a ticket? Check out our full terms and conditions for more information.

Terms and conditions


Our Box Office is open for phone bookings Mon – Sat 10am to 6pm. In person bookings in Theatre Royal are also open Mon – Sat 10am – 6pm


For selected performances groups of 20 or more receive 10% discount, 40 or more receive 20% discount and 80 or more receive 25% discount.  Tickets can be reserved without payment for 4 weeks, after this date ticket numbers must be confirmed and a final invoice will be sent. Payment must be received within a further 4 weeks. If a performance has sold out, payment may be required sooner.

Why not add to your experience by booking a meal in our restaurant or pre-ordering your drinks and ice creams. Whether it’s a birthday, a work do, a special occasion or just a big night out, we want to make sure you and your group have the best time with us.

Gift vouchers

Gift vouchers can be purchased online or through our Box Office and may be redeemed for all shows, workshops, tours, and memberships at the Theatre Royal, The Playhouse and Stage Two.

Find out more