Norwich Theatre is proud to announce the launch of its new Sensory Toolkits, now available to support neurodivergent audience members and those with sensory processing differences during their visit to the theatre.
The toolkits, which are now listed on the Norwich Theatre website, are designed to offer comfort and flexibility to anyone who may benefit from sensory support while attending a performance. While the kits are particularly aimed at neurodivergent individuals, they are available to anyone who feels they may benefit from using them.
James MacDonald, Head of Visitor Services for Norwich Theatre, said: “We’ve seen a growing number of audience members bringing their own ear defenders or asking for them at the theatre. This trend highlighted a broader need for sensory support, and we wanted to go further in making our spaces more welcoming and inclusive.”
Each toolkit includes a range of sensory aids, such as ear defenders, fidget items, and visual supports, all packaged in a discreet, easy-to-carry bag. Inside, users will also find a feedback slip inviting suggestions for future improvements – part of Norwich Theatre’s ongoing commitment to listening, learning, and evolving its accessibility offerings.
The introduction of the Sensory Toolkits complements the theatre’s existing accessibility services, which include quiet breakout spaces available on request, a growing programme of accessible performances, and the recently enhanced Access Membership Scheme. This scheme allows eligible patrons to book access tickets and essential companion seats online, removing barriers and giving users greater independence and choice.
“We’re not here to decide what people need – we’re here to provide options,” James added. “The Sensory Toolkits are about offering choice, comfort, and control to our audiences, and we’re excited to see how they’re received.”
To borrow a Sensory Toolkit, please contact Visitor Services at visitorservices@norwichtheatre.org or call the Box Office at 01603 630 000. Alternatively, you can visit the Box Office and speak with one of our friendly team members.
You can find more information about the Sensory Toolkits and Norwich Theatre’s range of accessible performances on https://norwichtheatre.org/your-visit/access-information/