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Pay in Instalments

You can now pay for your tickets in instalments using Klarna. You can use this Pay in Instalments option across all of our shows and activities (minimum spend of £35).

Klarna offers flexible online payment options, including pay in 3 through Klarna Financing. If you’d like to know more about Klarna, visit klarna.com.

Borrowing more than you can afford or paying late may negatively impact your financial status and ability to obtain credit. 18+, UK residents only. Subject to status. T&Cs and late fees apply.

FAQs

How do I buy tickets with Klarna?

You can opt to pay with Klarna by following these steps:

  • Choose the show and seats you want and head to checkout.
  • Select your preferred Klarna payment option and click to continue to apply.
  • If approved, you can manage your payments in the Klarna app.
Are there any eligibility requirements?

To sign up, you must be a UK resident, over 18 years old and have a valid payment card to use their financial options.

When you choose Klarna, they’ll also check the information you provide and your financial situation.

Will Pay in Instalments affect my credit score? 

Klarna will perform a credit check when setting up the payments. For more information, visit Klarna’s help page https://www.klarna.com/uk/help/products-and-services/does-klarna-perform-a-credit-check-and-will-this-affect-my-credit-score/

Borrowing more than you can afford or paying late may negatively impact your financial status and ability to obtain credit.

How do I make repayments?

Klarna will take your Pay in Instalments from the debit or credit card you shared when you made your purchase.

What happens if I don’t make a payment on time or don't pay for my order?

This is a credit product, and you’re required to make your scheduled payments to Klarna. Paying late may negatively impact your financial status and ability to obtain credit.

Your payments are automatically withdrawn from your connected card or bank account. However, if a payment fails, you may be charged a late fee, subject to Klarna’s Terms and Conditions.

What if the show is cancelled?

If the show is cancelled, we will refund your tickets as normal. Klarna will cancel any future scheduled payments and refund any amounts due.

The 6% per ticket fee is non-refundable.

It doesn't look like I am eligible for Pay in Instalments/ I am not being offered Pay in Instalments

Unfortunately, if you are not offered the Pay in Instalments option, it is a decision taken by Klarna, and we would be unable to offer you an alternative in this situation. We have schemes in place to help support those who may be on lower incomes, including My Theatre; you can find more information here: https://norwichtheatre.org/my-theatre/

I have more questions

No problem. Visit Klarna’s Customer Service page for a full list of FAQs, live chat and telephone options.

For any ticket enquiries, you can call our friendly Box Office team on 01603 630 000, or pop in to speak to us at the Box Office counter at Norwich Theatre Royal.